Seems like the term “story telling” has been the buzz word of 2012, getting tossed around like the word innovation was in 2000. Today too many brands are looking for any way to connect with their consumer in an over-saturated and very brand-skeptical
market. Brands can’t just push product – well maybe Apple – and assume their legions will follow. There is a need to provide content that motivates their consumer and applies to their needs in life, their goals. A tall order for a brand? Well Coke thinks not.
Today, one of the most beloved brands – though plagued recently with Bloomberg’s and others bans on soda – is launching a new website transformed into a consumer publication called Coca-Cola Journey. According to Stuart Elliott’s column in today’s New York Times, the article points out that “the use of the word ‘story’ is significant because the Web site changes are indicative of the growing interest among marketers in recasting their communications with consumers as storytelling rather than advertising. Just as attention is being paid to developing content to use for brand storytelling, an appetite also exists for corporate storytelling.”
The question remains for Coke and all brands as to whether the consumer will engage with the story and take the journey. I think if they can create a journey with their target, rather than forcing them down the road strewn with ads and product promotions, the iconic brand has hope with its new offering. So read on soda lovers.